emergency response app
AAA-Response App
Your Lifeline in Your Pocket
Instant connection to S.T.A.R.T. Rescue and over 100 emergency service providers across South Africa.
Download on Google Play
Download on Apple Store
WHY AAA-RESPONSE
What makes this app different
The Instant Connect AAA-Response app isn't just another emergency button. It's a comprehensive safety platform developed by TrackBox Technologies that connects you directly to S.T.A.R.T. Rescue and over 100 emergency service providers across South Africa.
Instant Information Access
When you press the emergency button, dispatchers immediately see your GPS location, medical history, allergies, medications, and emergency contacts.
The Countdown Clock
This patented feature gives you control. Press and hold to activate. Release to cancel. Simple, intuitive, potentially life-saving.
Works Without Data
Out of airtime or signal? The "Call Me" feature sends an activation to our control centre even when you can't make a regular call.
Features
Key Features That Could Save Your Life
MyVault Personal Database
Store medical conditions, allergies, medications, blood type, emergency contacts, and vet details for your pets. Set it up once. Available instantly in any emergency.
TrackMe Journey Monitoring
Activate TrackMe and our ERPC monitors your location breadcrumb trail while you're on the move. If something goes wrong, we know exactly where you are.
*Premium members only
Incident Reporting
Report suspicious activity, animal cruelty, accidents, or crime with a GPS-tagged photo or voice note. Dispatchers create a case file and update the incident map.
*Premium members only
Vehicle Check Centre
Scan a vehicle licence disk to document details for accident support, registration cloning, or to safely report suspicious activity.
Community Incident Map
See real-time alerts about crime, accidents, and suspicious activity near you. Make informed decisions about your routes and activities.
Incident Reporting
Report suspicious activity, animal cruelty, accidents, or crime with a GPS-tagged photo or voice note. Dispatchers create a case file and update the incident map.
THE TECHNOLOGY
Built for South African Emergencies
TrackBox Technologies has spent 17 years developing purpose-built emergency response technology. This isn't a generic tracking app repurposed for emergencies. Two South African patents underpin the platform:
Patent 2018/05235
Incident Management & Information Capturing System (IMICS). Approved 3 April 2019
Patent 2018/05234
Mobile Device Data Recorder (MDDR). Approved 27 March 2019
THE NETWORK
One App. 100+ Responders.
AAA-Response connects you to the ERPC Collaboration Network operated by Together SA CAN (NPO). When you activate an emergency, you're not calling one service — you're tapping into an entire ecosystem:
- S.T.A.R.T. Rescue
- Private security companies
- Ambulance services
- Fire departments
- SAPS and metro police
- Wildlife protection units
- 250+ additional collaborators
Anything. Anytime. Anywhere.
IS THIS FOR YOU?
Who Needs This App
Everyone in South Africa who values their safety. But especially:
Families
Young children or elderly members at home.
Pet Owners
Emergency vet access built into the platform.
Chronic Conditions
Medical history loaded and ready for responders.
Commuters
Real-time incident map for daily route decisions.
Outdoor Enthusiasts
Hikers, mountain bikers, trail runners in remote areas.
Event Organisers
Mass activation capability for public gatherings.
Solo Travellers
Young children or elderly members at home.
Remote Workers
Coverage in areas with limited emergency services.
Free Membership
- Emergency activation button
- GPS location sharing
- MyVault medical database
- Family member profiles
- Vehicle Check Centre
- Community Incident Map
Premium Membership
- TrackMe journey monitoring
- Advanced incident reporting
- Priority dispatch to all 100+ providers
Think of it as insurance you hope you'll never need.
Download on Google Play
Download on Apple Store
Official Partner
AfriForum 911
PSIRA Registered
TrackBox Technologies — 1711922
SA Community Action Network — 2277729
NPO Registered
Together SA CAN — 159-447 NPO
Services
Medical First Response
High-Angle Rope Rescue
Water Rescue
K9 Search & Rescue
Aviation Support
Equine Team
Event Medical Cover
Trauma Counselling
Links
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S.T.A.R.T. Rescue
Head Office
67 Goodwood Road, Westmead, Pinetown, 3608
emergency number
Email us
member@startrescue.co.za (membership)
listeningears@startrescue.co.za (trauma counselling)